A safe experience for everyone

Summer 2021 brings The Hundred, an unforgettable family experience.

The Hundred is for everyone, so everyone’s comfort and safety is our highest priority.

National restrictions will lift on 19 July, allowing us to welcome fans into our venues to enjoy The Hundred for the very first time.

With COVID-19 still in circulation, we understand that some people may feel more comfortable than others about attending events.  

That’s why we’re asking everyone to consider taking some small voluntary actions to protect each other and help every ticketholder to feel comfortable coming into our venues.

These measures are discretionary at this stage for all venues except Sophia Gardens, home of Welsh Fire, where there are different requirements. Please scroll down for details of entry requirements for this ground. 

Please note that entry requirements may change in line with UK government guidance and may vary between venues based on local guidance. 

If you’re a ticketholder, please keep an eye on your emails over the coming days and weeks.

What we’ll be doing

  • Our venues are committed to meeting their local authority COVID-19 standards.
  • We will be regularly sanitising facilities in the venue
  • We will provide hand sanitising stations throughout our venues
  • All ticketing will be via mobile in The Hundred app, allowing contactless entry into our venues
  • Cashless payments will be in operation at all our venues

Testing and Vaccination - all venues except Sophia Gardens

We’d encourage everyone to take a lateral flow test prior to attending a match, unless you’ve already been double vaccinated at least two weeks prior.  

Lateral flow tests are free and can be delivered to your home or are available to pick up locally. 

Order lateral flow tests for delivery 

Find your nearest lateral flow test stockist 

Under our COVID-19 refund promise, you’ll be entitled to a refund for you, or any of your guests, if you are not able to attend a match through self-isolating as a result of a positive test or an NHS Test and Trace / NHS COVID-19 app alert.  

We won’t require you to present evidence of a negative lateral flow test to gain entry to The Hundred. 

Face coverings

We would encourage you to wear face coverings (unless you’re exempt) while moving around the indoor concourses at our venues. 

Please note, this will not be mandatory. We would simply encourage it for the comfort of your fellow spectators. 

Hand washing and sanitisation 

We’ll have sanitiser stations around the venues. Please continue to follow good hand hygiene practices during your day at The Hundred. 

COVID-19 Symptoms

If you, or any of your party, have any COVID-19 symptoms or you have any doubts about your health, please do not attend The Hundred. Please follow the government guidance in the event that you experience symptoms of COVID-19. 

Refund Promise

Under our COVID-19 refund promise, you’ll be entitled to a refund for you, or any of your guests, if you are not able to attend a match through self-isolating as a result of a positive test or an NHS Test and Trace / NHS COVID-19 app alert.  Please fill out the contact centre enquiry form to request a refund

Venue regulations

Please respect the regulations set out by The Hundred venue you’re attending and follow the advice of staff and stewards. You can find out more about venue regulations on our venues page. 

Guidance for Sophia Gardens Ticketholders

In line with Welsh Government guidelines, we have been authorised to stage matches at Sophia Gardens with a reduced capacity.  

Social distancing will apply throughout the venue and all spectators must use the seat that they are allocated. 

Masks must be worn when you enter and exit the stadium and in all communal areas including toilets and concourse walkways. It is recommended that masks are worn when you are sat in your allocated seats, however it is not mandatory.