THE HUNDRED FAQs
THE HUNDRED 2020 REFUND FAQS
Q. THE HUNDRED WILL NOT TAKE PLACE IN 2020, WHAT HAPPENS TO THE TICKETS I PURCHASED?
Please rest assured that a full refund will be issued for any tickets purchased directly from thehundred.com for matches to the 2020 competition. We will be in contact with you directly over the next few days to let you know how the refund process will work. We will notify all ticket buyers, and anyone signed up at thehundred.com about how to gain access to tickets for The Hundred in 2021. Keep an eye on your inbox!
Q. CAN I KEEP THE TICKETS THAT I HAD FOR THIS YEAR AND USE THEM AT THE EQUIVALENT MATCH NEXT YEAR?
We will be issuing a full refund to all ticket purchasers for this year. We will be in touch with details about first access to tickets for 2021. If you bought tickets to the finals, we will ensure you have the opportunity to buy the same number of tickets for the finals of the competition in 2021.
Q. HOW LONG WILL IT TAKE TO PROCESS MY REFUND?
We will be in touch with the full details; however, we aim to process all refunds by the end of May.
Q. HOW LONG UNTIL I RECEIVE THE MONEY BACK IN MY ACCOUNT?
We will be in touch with the full details; however, all refunds will be processed, and your money should be back with you by end of May.
Q. WHEN CAN I BUY TICKETS TO THE HUNDRED 2021?
We will notify anyone signed up at thehundred.com about how to gain access to tickets for The Hundred in 2021.
Q. WILL THE TICKET PRICES INCREASE?
We can confirm that the prices for 2021 will be the same as 2020 prices.
Q. I HAD TICKETS TO THE FINALS, CAN YOU GUARANTEE I’LL BE ABLE TO SECURE TICKETS FOR THIS MATCH NEXT YEAR?
For customers who secured tickets for The Hundred finals, we guarantee that you will have the opportunity to purchase the same number of tickets for the 2021 finals. We’ll be in touch with further details in due course.
Q. DO I HAVE TO BUY THE SAME NUMBER OF FINALS DAY TICKETS AGAIN?
No, it will be optional. You can buy up to as many as you bought this year.
Q: I HAD TICKETS FOR THE HUNDRED 2020 WOMEN’S FINAL AT SUSSEX AND WAS GUARANTEED THE OPPORTUNITY TO PURCHASE FOR NEXT YEAR’S FINAL, WHAT DOES THIS MEAN FOR ME?
You will still be given the opportunity to purchase for the final in 2021 – further details on this will be shared directly with you in due course.
Q: I AM A MEMBER OF ONE OF THE WOMEN’S VENUES AND GOT TICKETS AT A DISCOUNTED RATE, WILL I BE ABLE TO DO THIS IN 2021?
We are still working through the details of our 2021 Member presale, details will be communicated once confirmed.
Q: I BOUGHT TICKETS FOR A WOMEN’S VENUE IN 2020, WILL I STILL BE ABLE TO ACCESS THE 2020 RE-BUY WINDOW?
Yes, all customers who purchased a ticket/s for any match in 2020 will be invited to a re-buy window for 2021 matches. We will be in touch with 2020 buyers with further details in due course.
Q. I’VE BOUGHT A HOSPITALITY PACKAGE FOR THE HUNDRED, WHAT SHOULD I DO?
Please note that this is managed entirely by the venue, so please contact the venue to discuss your options.
Q. HOW DO I SIGN UP TO THE HUNDRED?
Click on the LOGIN button in the menu to create an account.
Q. DO I NEED TO ACTIVATE MY ACCOUNT?
You will need to activate your account once you have registered. An activation email will be sent to the email address you used to sign up. Once you have activated your account you will be asked to set a password.
Q. I CAN’T FIND THE ACTIVATION EMAIL
If you can't find your activation email, please check your spam folder as it may be in there, particularly with Hotmail and Outlook accounts.
Q. AM I ALREADY SIGNED UP IF I'VE COMPLETED THE EXPRESSION OF INTEREST FORM?
No, you will still need to create an account for The Hundred to purchase tickets and personalise your experience.
Q. I’VE FORGOTTEN MY LOGIN DETAILS
Your email address is your username and you should use that when logging in.
If you have forgotten your password, use the 'Forgotten your password?' option to request a link to be sent to your email address to enable you to reset your password and login.
If you no longer have access to the email address that is in your login, please contact The Hundred customer support team, who will update your account for you.
Q. I CAN’T REMEMBER MY LOGIN DETAILS
In order to retrieve your password, go to the login screen and click on the 'Forgotten your password?' link. Enter your email address and click the Reset via Email button to receive an e-mail with a link to reset your password.
Q. MY ACCOUNT HAS BEEN LOCKED
Your account could get locked if you have too many failed login attempts. If this happens, you will receive an email informing you that your account is locked with a link to reset it.
Q. WHY HAVE I RECEIVED A NEW SIGN-IN NOTIFICATION?
The security of your account is very important to us and we want to ensure that you are updated when important actions are taken. This notification is common if you are signing in on a new device, new browser or have deleted your cookies.
If you are unsure, we recommend that you change your password in case your account has been compromised.
Q. HOW DO I MANAGE MY PREFERENCES ONCE LOGGED IN?
You must have signed up to The Hundred and opted in to receive ECB information in order to receive communications. When you are logged in, click on the ACCOUNT button in the top menu bar and select Edit Profile from the list.
Q. HOW MUCH WILL A TICKET FOR THE HUNDRED COST?
With a range of ticket options and flexible pricing to suit a range of budgets, world class men’s and women’s cricket will be really accessible.
Ticket prices will be categorised from bronze to gold, with additional hospitality packages offered by the venues. Adult tickets for the men’s group stage matches start at £10, with women’s group stage matches starting at £8.
Tickets for 6-15 year olds are £5, at all matches, at all grounds.
Q. HOW MUCH ARE ADULT TICKETS?
Adult tickets for the men’s group stage matches start at £10, with women’s group stage matches starting at £8.
Q. HOW MUCH ARE JUNIOR TICKETS?
Tickets for 6-15 year olds are £5, at all matches, at all grounds.
Q. HOW MUCH ARE INFANT TICKETS?
Children aged 5 and under can attend The Hundred free of charge but will need to select an Infant 0-5 ticket for the match.
Q. WHAT IS THE HUNDRED?
The Hundred is an action-packed, unmissable new 100 ball cricket competition that will put you on the edge of your seat. Everyone is welcome. It will feature world-class players and massive names from around the world. Eight brand new city-based women's and men's teams will compete over five weeks every summer. A men’s squad and women’s squad will be formed for each team, with the competitions running alongside each other.
Q. WHAT IS A DOUBLE HEADER?
Each team has one double header match, where the men’s and women’s teams play the same opponent on the same day, at the same venue. Tickets purchased for a double header cover both matches. The Double Headers are included in the Fixture page.
Q. WHAT ARE THE COMPETITION RULES OF THE HUNDRED?
The rules are simple.
- It's 100 balls per innings, meaning every ball will be crucial.
- Whoever scores the most runs wins.
- The fielding side change ends after 10 balls.
- Bowlers deliver either five or 10 consecutive balls. The captain decides.
- Each bowler can deliver a maximum of 20 balls per game.
- Each bowling side gets a strategic timeout of up to two and a half minutes. The coach can walk out to the middle of the ground and discuss tactics with their players during the timeout.
- A 25-ball powerplay is given to each team.
- The powerplay is the first 25 balls of the innings.
- Two fielders are allowed outside of the initial 30-yard circle during the powerplay.
Q. WHAT IS A TIMEOUT?
Each bowling side gets a strategic timeout of up to two and a half minutes. They can choose when they use it. The coach can walk out to the middle of the ground and discuss tactics with their players during the timeout.
Q. WHAT IS A POWERPLAY?
A 25-ball powerplay is given to each team at the start of their batting innings. During the powerplay, two fielders are allowed outside of the initial 30-yard circle.
Q. WHAT IS THE MAXIMUM NUMBER OF BALLS A BOWLER CAN BOWL?
Each bowler can deliver a maximum of 20 balls per game.
Q. HOW LONG DOES A MATCH LAST?
A match of The Hundred will last two and a half hours.
Q. HOW CAN I GET MORE INFORMATION ON THE HUNDRED?
To ensure you have the best chance to purchase tickets and find out all the latest information about The Hundred, sign up on The Hundred website.
Q. IS THE HUNDRED ON SOCIAL?
The Hundred can be found on the following social channels - Facebook, Instagram, Twitter and YouTube. You can also follow your favourite team on Instagram.
Q. HOW CAN I WATCH THE HUNDRED?
At the host venue. On your phone. On TV. The Hundred games will be broadcast live by Sky Sports and the BBC, so you’ll never miss a ball, wherever and however you choose to watch. More details will be available nearer to the start of the competition.
Q. HOW MANY TEAMS ARE THERE?
Eight brand new city-based teams have been created from seven cities. Each team has a men and women’s team:
* Birmingham Phoenix
* London Spirit
* Manchester Originals
* Northern Superchargers
* Oval Invincibles
* Southern Brave
* Trent Rockets
* Welsh Fire
Q. HOW CAN I GET MORE INFORMATION ON THE TEAMS?
Each team has a team hub on The Hundred website, featuring team overview, squads, player profiles, fixtures, kit, venues and much more. Go to Teams to access the team hubs. Choose your favourite team as part of the sign-up process to enjoy a personalised website and email experience.
Q. HOW MANY PLAYERS ARE IN EACH SQUAD?
Each squad will be made up of 15 players with a maximum of three overseas stars.
Q. HOW MANY OVERSEAS PLAYERS ARE IN EACH SQUAD?
There are three overseas players in each squad. The full squads can be found in the team hubs on The Hundred website.
Q. HOW WERE THE PLAYERS SELECTED?
A Draft system was used to allocate players to each men's team. The head coaches selected their squads on Sunday 20 October. 96 players were picked in total. The women's teams have their own bespoke player selection process. The first set of England women's players were revealed in their teams on 3 October. An additional marquee player per team was announced on 20 October and further player announcements will be released in the run up to the start of the competition.
Q. WHO WAS THE FIRST PLAYER SELECTED IN THE HUNDRED DRAFT?
Rashid Khan was the first player selected in The Hundred Draft. Khan was drafted to Trent Rockets who had the first pick. The second pick was Andre Russell for Southern Brave, followed by Aaron Finch for Northern Superchargers.
Q. HOW WAS THE ORDER OF TEAM PICKS DETERMINED FOR THE HUNDRED DRAFT?
A draw took place to determine the order the teams made their picks.
Q. WHAT DO THE TEAM KITS LOOK LIKE?
The kits that the teams will be wearing in The Hundred can be viewed in the team hubs. To be the first to hear about merchandise, sign up to The Hundred.
If you still require help please contact us:
Phone: 0333 300 0100