THE HUNDRED FAQs

 

Q. How do I sign up to The Hundred?

You will need to sign up to The Hundred to purchase tickets. Click on the LOGIN button in the menu to create an account. 

 

Q. Do I need to activate my account?

You will need to activate your account once you have registered. An activation email will be sent to the email address you used to sign up. Once you have activated your account you will be asked to set a password.

 

Q. I can’t find the activation email

If you can't find your activation email, please check your spam folder as it may be in there, particularly with Hotmail and Outlook accounts.  

 

Q. Am i already signed up if I've completed the expression of interest form?

No, you will still need to create an account for The Hundred to purchase tickets and personalise your experience.

 

Q. I’ve forgotten my login details

Your email address is your username and you should use that when logging in.

 

If you have forgotten your password, use the 'Forgotten your password?' option to request a link to be sent to your email address to enable you to reset your password and login.

 

If you no longer have access to the email address that is in your login, please contact The Hundred customer support team, who will update your account for you.

 

Q. I can’t remember my login details

In order to retrieve your password, go to the login screen and click on the 'Forgotten your password?' link. Enter your email address and click the Reset via Email button to receive an e-mail with a link to reset your password.

 

Q. My account has been locked

Your account could get locked if you have too many failed login attempts. If this happens, you will receive an email informing you that your account is locked with a link to reset it.

 

Q. Why have I received a new sign-in notification?

The security of your account is very important to us and we want to ensure that you are updated when important actions are taken. This notification is common if you are signing in on a new device, new browser or have deleted your cookies.

 

If you are unsure, we recommend that you change your password in case your account has been compromised.

 

Q. Do I need to create an account if I've purchased a ticket in the member presale?

Yes, you will need to create an account for The Hundred. You will have received an email from us explaining that your account needs to be updated with a new password to give you access to future ticket windows, to make it quick and easy for you.

 

Q. I can't access my account that I created during the members presale - can you help?

Please note that you will not be able to access the account you created during the members presale at present. You will receive an email from us, within the next 24-36 hours, explaining that your account needs to be updated with a new password to give you access to your previous purchases and also future ticket windows, to make it quick and easy for you.

 

Q. How do I make a group booking?

If you would like to book more than 9 tickets per match, please contact our call centre by filling out the contact form at https://public.mc.hostedcc.com/nec/forms/TheHundred, and select ‘Group Booking’ as the query subject.

 

Please provide details of the matches you would like to book, the quantity of tickets required and the ticket types.

 

Q. How do I manage my preferences once logged in?

You must have signed up to The Hundred and opted in to receive ECB information in order to receive communications. When you are logged in, click on the ACCOUNT button in the top menu bar and select Edit Profile from the list.

 

Q. How much will a ticket for The Hundred cost?

With a range of ticket options and flexible pricing to suit a range of budgets, world class men’s and women’s cricket will be really accessible.

 

Ticket prices will be categorised from bronze to gold, with additional hospitality packages offered by the venues. Adult tickets for the men’s group stage matches start at £10, with women’s group stage matches starting at £8.

 

Tickets for 6-15 year olds are £5, at all matches, at all grounds.

 

Q. Where can I buy tickets for The Hundred?

You will be able to buy tickets for all games on The Hundred website when the priority window opens on 12 February. Ensure you’ve signed up for the early bird discount before this date.

 

Q. When do the first wave of tickets go on sale?

The first priority sales window opens on 12 February. This window is open for anybody who has signed up on The Hundred website.

 

The early bird discount will be applied to all tickets in each of the priority windows and then in the general sale period up to 22 April. After this date, tickets will be sold at the advanced price. Tickets purchased on the day – walk-ups – will be priced higher than advanced tickets.  

 

All Under 16s tickets are £5 to all matches. 5 and under are free with an adult. For Double Headers, the full event including both fixtures will cost the men's competition price.

 

Q. When can I buy a ticket to The Hundred?

 

FIRST PRIORITY WINDOW: 12-28 FEBRUARY

This priority window will be open to anyone that signs up to The Hundred before 12 February, plus selected groups that are already part of the cricket community.

 

If you sign up to The Hundred during the window you will be able to get immediate access to tickets.

 

SECOND PRIORITY WINDOW: 2-7 APRIL

A second chance for anyone signed up to The Hundred, plus selected groups that are already part of the cricket community to get tickets before they go on general sale.

 

GENERAL SALE: 8 APRIL

Any tickets that remain available after the priority windows will go on general sale. To avoid disappointment, make sure you sign up to The Hundred now to secure your tickets early.

 

Q. Can I buy a Season Ticket for The Hundred?

Season Tickets will be on sale at £60 to adults and £20 to Under 16s during the priority sales windows, which opens on 12 February. These tickets will allow access to four men’s and one women’s match.

 

Q. Can I buy tickets for The Hundred Finals Days?

Tickets will be available in the priority sales windows, which opens on 12 February.

 

Q. What different ticket options are there?

Ticket prices will be categorised from bronze to gold, with additional hospitality packages offered by the venues. Adult tickets for the men’s group stage matches start at £10, with women’s group stage matches starting at £8.

 

Tickets for 6-15 year olds are £5, at all matches, at all grounds.

 

Season Tickets will be on sale at £60 to adults and £20 to Under 16s during the priority sales windows, which open on 12 February. These tickets will allow access to four men’s and one women’s match.

 

Q. Are group tickets available?

The ticket limits are displayed on the relevant match day page. Where there are ticket limits, these have been set to try and ensure the matches are accessible to as many different families and groups as possible.

 

Q. Do babies need a ticket?

One ticket will be required for each person entering the venue, regardless of age. Infants tickets for 0-5 year olds are free of charge.

 

Q. Can I buy tickets directly through the host venues?

The easiest place to buy tickets for all games is on The Hundred website. All venues have access to The Hundred ticketing system and will be able to assist with enquiries and ticket purchases if required.

 

Q. Why am I restricted in the number of tickets I can buy?

The ticket limits are displayed on the relevant match day page.

 

Where there are ticket limits, these have been set to try and ensure the matches are accessible to as many different families and groups as possible.

 

Q. How can I request any specific accessibility requirements?

If you have an accessible ticket requirement for any of the matches at Lord's, please contact our ticket support line on 0333 300 0100.

For all other venues, please contact the ticketing teams at the relevant The Hundred venue to discuss your specific requirements to provide the best possible experience.

 

Q. I require a wheelchair user ticket. How do I buy a ticket specifically for this requirement?

If you have a wheelchair requirement for any of the matches at Lord's, please contact our ticket support line on 0333 300 0100.

For all other venues, please contact the ticketing teams at the relevant The Hundred venue to discuss your specific requirements to provide the best possible experience.

 

Q. Can I sit with family and friends if I have accessibility needs?

Any customer who purchases an accessible ticket, can also request a complimentary companion ticket. This will be situated as close as possible to the customer. Please be aware that proof of disability may be required to redeem the companion ticket.

 

Q. Can I purchase tickets from outside of the UK?

Yes. Tickets can be purchased from outside of the UK through thehundred.com

 

Q. Do children need tickets?

One ticket will be required for each person entering the venue aged two (2) years and above.

 

Ticket holders under the age of sixteen (16) years must be accompanied within the venue at all times by a ticket holder upon admission to and subsequently within the venue by a ticket holder aged eighteen (18) years or above, who shall be responsible for them and their compliance with these Conditions.

 

Q. When will I receive my tickets?

Tickets will be released approximately 4 weeks prior to the tournament, at which time you will receive an email explaining how to download them.

 

Q. Will tickets be shipped to me the same day I order them?

Tickets will be released approximately 4 weeks prior to the tournament, at which time you will receive an email explaining how to download them.

 

Q. Can I use The Hundred tickets as prizes in a raffle or raffles for my club/charity or for promotion in any other way?

No. The Hundred tickets may not be used in any form of promotion. Any tickets purchased for The Hundred cannot be used for commercial purposes or advertising, auctions, prizes or other offers.

 

Q. What is an Alcohol-Free area?

The Alcohol-Free area is a designated area in which no alcohol will be permitted. This area will be proactively stewarded to ensure the alcohol-free policy is maintained throughout each match.

 

Q. When will hospitality packages go on sale?

Hospitality packages will go on sale via each venue from 12 February.

 

Q. Will there be hospitality boxes at each venue?

Yes. Hospitality boxes will go on sale via each venue from 12 February.

 

Q. Can I bring a pushchair?

Buggies and folding pushchairs can be brought into the venue, but must be stored and can’t be taken into the seating bowl.

 

Q. Are there any reserve days?

There aren’t any reserve days for group stage matches in The Hundred. Both Finals Days have a reserve day.

 

Q. Will ticket holders be searched?

All spectators and their possessions may be subject to a search upon entry to a venue. Anyone refusing to be searched will not be permitted to enter the venue.

 

Q. Does my ticket entitle me to parking on the grounds of any of the venues?

No. Transport and parking details will be available closer to the start of the competition.

 

Q. Is there anything I need to do when I get to the venue to scan my mobile?

Make sure the backlight on the phone is set nice and bright. Scanners work much better with a bright screen and it will save time at the venue entrance changing this if the ticket won't scan.

 

Q. What is a group stage ticket?

A group stage ticket will provide you access into one men’s or women’s group stage match of your choice.

 

Q. What is a Season Ticket?

A Season Ticket will provide you access into all the home fixtures for your selected The Hundred men’s team.

 

Q. What is a Finals Day ticket?

A Finals Day ticket will provide you access into the Finals Day for either the men’s or women’s competition.

 

Q. Can I receive tickets in the post?

Yes. If required, tickets will be sent physically to your postal address within 6-8 weeks of the match day.

 

Q. How much are Adult tickets?

Adult tickets for the men’s group stage matches start at £10, with women’s group stage matches starting at £8.

 

Q. How much are junior tickets?

Tickets for 6-15 year olds are £5, at all matches, at all grounds.

 

Q. How much are infant tickets?

Children aged 5 and under can attend The Hundred free of charge, but will need to select an Infant 0-5 ticket for the match.

 

Q. Can I choose where I sit?

Yes. You can select your seat for all men’s competition matches. The women’s competition matches are general admission with fans finding their seats on the match day.

 

Q. What is The Hundred?

The Hundred is an action-packed, unmissable new 100 ball cricket competition that will put you on the edge of your seat. Everyone is welcome. It will feature world-class players and massive names from around the world. Eight brand new city-based women's and men's teams will compete over five weeks every summer. A men’s squad and women’s squad will be formed for each team, with the competitions running alongside each other.

 

Q. When does The Hundred start?

The Hundred will be played over five weeks. The men's competition begins on Friday 17 July when Oval Invincibles play Welsh Fire. The women's competition begins with Birmingham Phoenix vs Manchester Originals on Wednesday 22 July.

 

Q. When and where are the Finals Days?

The Finals Days are on two separate days. The Women's Finals Day will take place on Friday 14 August from 3pm at The 1st Central County Ground, Hove. The Men’s Finals Day is set for Saturday 15 August from 3pm at Lord’s Cricket Ground, London.

  

Q. What is the format of the Finals Days?

Both the men’s and women’s Finals Days will consist of two matches. The teams finishing second and third in the group stage will play against each other in the Semi Final. The winner of the Semi Final will play the team that finished first in the group stage in the Final.

 

Q. Where can I find the fixtures for The Hundred?

There are 64 matches in total across the men’s and women’s competitions. Full fixtures for every men’s and women’s team can be found on the Fixture page.

 

Q. What is a Double Header?

Each team has one double header match, where the men’s and women’s teams play the same opponent on the same day, at the same venue. Tickets purchased for a double header cover both matches. The Double Headers are included in the Fixture page.

 

Q. What are competition rules of The Hundred?

The rules are simple.

- It's 100 balls per innings, meaning every ball will be crucial.

- Whoever scores the most runs wins.

- The fielding side change ends after 10 balls.

- Bowlers deliver either five or 10 consecutive balls. The captain decides.

- Each bowler can deliver a maximum of 20 balls per game.

- Each bowling side gets a strategic timeout of up to two and a half minutes. The coach can walk out to the middle of the ground and discuss tactics with their players during the timeout.

- A 25-ball powerplay is given to each team.

- The powerplay is the first 25 balls of the innings.

- Two fielders are allowed outside of the initial 30-yard circle during the powerplay.

 

Q. What is a timeout?

Each bowling side gets a strategic timeout of up to two and a half minutes. They can choose when they use it. The coach can walk out to the middle of the ground and discuss tactics with their players during the timeout.

 

Q. What is a powerplay?

A 25-ball powerplay is given to each team at the start of their batting innings. During the powerplay, two fielders are allowed outside of the initial 30-yard circle.

 

Q. What is the maximum number of balls a bowler can bowl?

Each bowler can deliver a maximum of 20 balls per game.

 

Q. How long does a match last?

A match of The Hundred will last two and a half hours.

 

Q. How can I get more information on The Hundred?

To ensure you have the best chance to purchase tickets and find out all the latest information about The Hundred, sign up on The Hundred website.

  

Q. Is The Hundred on social?

The Hundred can be found on the following social channels - Facebook, Instagram and YouTube. You can also follow your favourite team on Instagram.

 

Q. How can I watch The Hundred?

At the host venue. On your phone. On TV. The Hundred games will be broadcast live by Sky Sports and the BBC, so you’ll never miss a ball, wherever and however you choose to watch. More details will be available nearer to the start of the competition.

 

Q. Can I bring my family to a match?

The Hundred is family friendly, inclusive and fun. Everyone is invited. The Hundred will be played over five weeks during the school holidays and will be a great way for families to enjoy cricket. More information on The Hundred experience can be found in the Info area.

 

Q. How do I sync fixtures to my calendar?

The full competition fixtures and team specific fixtures can be synced to your digital calendar on the Fixtures page. 

 

To sync fixtures, follow the steps below:

1. Go to Fixtures

2. Click on the pink SYNC TO CALENDAR button

3. Choose which schedules to sync. You can select more than one.

4. Choose your calendar version

 

Q. How many teams are there?

Eight brand new city-based teams have been created from seven cities. Each team has a men and women’s team:

- Birmingham Phoenix

- London Spirit

- Manchester Originals

- Northern Superchargers

- Oval Invincibles

- Southern Brave

- Trent Rockets

- Welsh Fire

 

Q. How many venues are there?

There will be a total of 20 venues in The Hundred, split across the men and women’s competitions. You can see the full list of venues on the Venue page.

 

Q. Does each team play at the same venue?

Each men’s team will play at the same venue. The women’s teams will play at selected other venues. You can see the full list of venues on the Venue page.

 

Q. Where do the teams play?

The teams will play matches at the following venues:

 

Birmingham Phoenix

Men: Edgbaston

Women: Blackfinch New Road, plus 1 Double Header at Edgbaston

 

London Spirit

Men: Lord’s Cricket Ground

Women: The Cloudfm County Ground, The County Ground Northampton, Lord’s Cricket Ground

 

Manchester Originals

Men: Emirates Old Trafford

Women: Sedbergh School, Emirates Old Trafford

 

Northern Superchargers

Men: Emerald Headingley

Women: South Northumberland CC, York CC, Emerald Headingley

 

Oval Invincibles

Men: The Kia Oval

Women: The County Ground Beckenham, The Kia Oval

 

Southern Brave

Men: The Ageas Bowl

Women: The 1st Central County Ground, The Ageas Bowl

 

Trent Rockets

Men: Trent Bridge

Women: The Fischer County Ground, The Pattonair County Ground, Trent Bridge

 

Welsh Fire:

Men: Sophia Gardens

Women: The Bristol County Ground, The Cooper Associates County Ground, Sophia Gardens

 

Q. How can I get more information on the teams?

Each team has a team hub on The Hundred website, featuring team overview, squads, player profiles, fixtures, kit, venues and much more. Go to Teams to access the team hubs. Choose your favourite team as part of the sign up process to enjoy a personalised website and email experience.

 

Q. How many players are in each squad?

Each squad will be made up of 15 players with a maximum of three overseas stars.

 

Q. How many overseas players are in each squad?

There are three overseas players in each squad. The full squads can be found in the team hubs on The Hundred website.

 

Q. Who are the team coaches?

The men and women’s team coaches are listed below:

 

Birmingham Phoenix

Men: Andrew McDonald

Women: Ben Sawyer

 

London Spirit

Men: Shane Warne

Women: Trevor Griffin

 

Manchester Originals

Men: Simon Katich

Women: To be announced

 

Northern Superchargers

Men: Darren Lehmann

Women: Danielle Hazell

 

Oval Invincibles

Men: Tom Moody

Women: Lydia Greenway

 

Southern Brave

Men: Mahela Jayawardena

Women: Charlotte Edwards

 

Trent Rockets

Men: Stephen Fleming

Women: Salliann Briggs

 

Welsh Fire

Men: Gary Kirsten

Women: Matthew Mott

 

Q. How were the players selected?

A Draft system was used to allocate players to each men's team. The head coaches selected their squads on Sunday 20 October. 96 players were picked in total. The women's teams have their own bespoke player selection process. The first set of England women's players were revealed in their teams on 3 October. An additional marquee player per team was announced on 20 October and further player announcements will be released in the run up to the start of the competition.

 

Q. Who was the first player selected in The Hundred Draft?

Rashid Khan was the first player selected in The Hundred Draft. Khan was drafted to Trent Rockets who had the first pick. The second pick was Andre Russell for Southern Brave, followed by Aaron Finch for Northern Superchargers.

 

Q. How was the order of team picks determined for The Hundred Draft?

A draw took place to determine the order the teams made their picks.

 

Q. When does merchandise go on sale?

Merchandise will be available nearer the start of the competition.

 

Q. What do the team kits look like?

The kits that the teams will be wearing in The Hundred can be viewed in the team hubs. To be the first to hear about merchandise, sign up to The Hundred. 

 

If you still require help please contact us:

Live Chat: https://public.mc.hostedcc.com/nec/forms/Chat/TheTicketFactory

Online:  https://public.mc.hostedcc.com/nec/forms/TheHundred

Phone: 0333 300 0100