Before you read on, here are some key things to be aware of before arriving at the ground on a matchday, to make entry into the ground as smooth as possible.
Firstly, make sure you have the latest version of The Hundred app. One way to make sure you have the latest version is to uninstall and reinstall it. Secondly, have your tickets ready in the The Hundred app: you can view our video guides to accessing and sharing tickets here. Make sure you are logged in to the app before you arrive at the ground. If you’re logged in and you’ve downloaded your tickets in advance, they will appear in the app without needing mobile or wifi connectivity.
Finally, get to the ground as early as you can. Bag checks are in operation so there may be queues at the gate. Have your tickets open in the The Hundred app before you approach the gate.
Welcome to the venue information page for Edgbaston, home of Birmingham Phoenix.
Here you can find all the information you need ahead of your matchday, including gate opening times, food & drink, travel options, accessibility provision and on-site facilities.
The green choices available to you on a matchday are highlighted as bold* throughout this page.
At Edgbaston, we understand the importance of sustainable practices and ensure they are at the centre of everything we do, while continuing to support our planet, our people and our community through our Edgbaston 4 sustainability campaign.
We aspire to be leaders in the sporting and event industry and develop leading sustainable ways to deliver all our events, packages and operations.
We are operating several sustainability projects that support our sustainability strategies. These are set out across 4 areas:
- Reducing our energy usage
- Recycling & waste management
- Reducing our carbon footprint
- Education, health & wellbeing
Sustainability Around the Ground:
- Reusable e-cups - spectators will pay a £1 deposit for the cup & either keep the cup as a souvenir and reuse or return it in exchange for their deposit. 500,000 plastic alternative saved each year due to phasing out single-use plastics.
- Water refill stations located around the ground for spectators to refill bottles.
- All non-recyclable waste goes to RDF (Refuse Derived Fuel).
- 100% of electricity supplied to Edgbaston comes from renewable sources.
Food & Beverage Options:
- Edgbaston partners with a community owned organic farm for concession catering.
- 50% reduction in the consumption and use of beef across our menus
- 100% of beef and lamb is sourced from ethical UK suppliers
- Unused edible food (meeting hygiene standards) is distributed to local charities
- Dedicated food bins to segregate waste
- Fresh fruit and vegetables grown on site and used across matchday menus
- 80% of fruit and vegetables used are seasonal British produce.
- Have your tickets ready via The Hundred app
- Plan your journey to and from Edgbaston in advance and give plenty of time to arrive.
- Leave the car at home and use public transport wherever possible, there are many great rail and public bus routes.
- Download the Edgbaston app to make the most of your visit.
- Read and follow our Spectator Code of Conduct.
Gates open 90 minutes before play starts.
All matches at Edgbaston in 2023 will be double-headers, with both the women’s and men’s matches on the same day so make sure you get there early for the first match.
Match day start times vary, so make sure you’ve looked at your ticket in The Hundred app to see what time the first match starts.
Click here to read the Spectator Code of Conduct.
There are a number of items you can’t bring into the stadium.:
- No alcohol.
- No glass bottles.
- Spectators can bring in their own food and drink subject to the above restrictions.
- No fireworks or flares.
- No weapons, firearms or any other items considered dangerous.
- No Flags, Banners, or other signs that are offensive, racist, or commercially or politically motivated.
- No instruments, whistles or horns, unless agreed with the venue in advance.
Head to The Hundred App to see an interactive map of all the facilities available at Edgbaston.
Edgbaston is easy to get to by bike with both the Rea Valley and the A38 (Bristol Road) cycle route close by, offering a safe way to travel to the stadium. Bike stands are available near the Main Reception, however, please note that all bikes are left at their owner’s risk.
Birmingham New Street Station is the main rail hub for the city, with connections from all over the country. There will be a Shuttle Bus service from the station directly to and from Edgbaston.
There are regular local buses* to the ground from south-west Birmingham and the city centre. National Express buses 45 and 47 have services between the city centre and Pershore Road which is a 2-minute walk to the ground. More information on local buses can be found online at nxbus.co.uk.
We encourage fans to leave their car at home and use public transport.
If you plan on driving, please make sure you book your car parking in advance to secure your space. There will be parking restrictions implemented on the streets around the stadium. Official car parking is available to purchase at off-site locations online here. There are a small number of Blue Badge parking available and these are available to buy online here.
Please do not travel without first booking your car park space – there are only a limited number of spaces available, and this will guarantee you a parking spot close to the stadium.
Please note that from 1 June 2021, Birmingham City Council introduced a Clean Air Zone within the A4540 Middleway (Inner City Ring Road). Edgbaston is not within the Clean Air Zone, however, if you drive through the Clean Air Zone area in a car or van, you could be charged £8 per day if your vehicle does not meet the required standards. Driving on the A4540 Middleway itself will not incur charges. You can check if you will be charged using the Government vehicle checker and view a map of the Clean Air Zone, on the Brum Breathes website.
Parents can bring buggies to the venue. There will be a designated area to leave buggies on arrival. Buggies are not allowed in the stands.
Around the venue there are a number of wheelchair user areas, located within the stands to ensure fans remain a part of the atmosphere. Elevated wheelchair positions are located in the West Upper Stand and the South Stand Lower. These can be accessed by using the elevators in Main Reception. There is also pitch level wheelchair accessible seating located at the front of the Eric Hollies Stand.
Seating for Easy Access and Ambulant Disabled supporters is located in the South Lower Stand with level access from Main Reception If you would like to discuss your access requirements in more detail, please contact firstname.lastname@example.org
Edgbaston offers a free ticket for personal assistants attending a game to assist a disabled guest. Please contact Edgbaston directly to arrange this, via phone: 0330 551 1994 (option 1), Monday-Friday 9am-5pm.
Lifts, ramps and staircases are available around the ground, while the venue’s stewarding team are available to provide assistance to any fans who require it.
Edgbaston is a proud partner of the National Key Scheme (NKS) which offers disabled people independent access to locked public toilets. These can be found around the ground and stewards will carry a key for fans who are not part of the scheme, or who have forgotten to bring their key with them.
Edgbaston also offers a Changing Places toilet, which is located behind the Eric Hollies Stand. To use the Changing Places facility, please ask one of the stewarding team on duty at the Eric Hollies Stand.
Multi-faith Rooms are available in the South Stand on the first floor, next to the 501* Lounge, and behind the Selco Builders Warehouse Family Stand.
To access the Multi-faith Room, please speak to a steward on the day.
Sensory Rooms are available for children and adults with sensory processing issues to attend a match in a calm environment at Edgbaston Stadium. The specially designed spaces are located in the South Stand and in the RES Wyatt Stand.
To access the Sensory Rooms, please speak to a steward, or contact before you visit via email: email@example.com.
Make sure you visit the on-site shop at Edgbaston, located at Store ’94 to get your Birmingham Phoenix kit. You can also get the kit online via The Hundred's Online Store.
To access the Cloud please see the following steps below.
- Check your WiFi is on
- Select WiFi Zone - The Cloud from the available network list
- Follow on screen instructions to register or log on
The Hundred is for everyone. We want everyone to feel welcome on our match days and to have a brilliant experience. Anti-social or discriminatory behaviour of any kind is unacceptable and will not be tolerated. Reporting these types of behaviour will help us to ensure The Hundred is a welcoming and inclusive competition and experience for everyone.
If you experience or witness any anti-social or discriminatory behaviour on a match day at Edgbaston, please report it as soon as possible via the Edgbaston App, or alert a steward, so that Edgbaston can try to deal with the issue at the time.
If you wish to report discrimination direct to the England and Wales Cricket Board (ECB), click here.
Click here to read the Spectator Code of Conduct.