Before you read on, here are some key things to be aware of before arriving at the ground on a matchday, to make entry into the ground as smooth as possible.
Firstly, make sure you have the latest version of the app. One way to make sure you have the latest version is to uninstall and reinstall it. Secondly, have your tickets ready in the app: you can view our video guides to accessing and sharing tickets here. Make sure you are logged in to the app before you arrive at the ground. If you’re logged in and you’ve downloaded your tickets in advance, they will appear in the app without needing mobile or wifi connectivity.
Finally, get to the ground as early as you can. Bag checks are in operation so there may be queues at the gate. Have your tickets open in the app before you approach the gate.
Welcome to the venue information page for Edgbaston, home of Birmingham Phoenix.
Here you can find all the information you need ahead of your matchday, including gate opening times, food & drink, travel options, accessibility provision and on-site facilities.
The green choices available to you on a matchday are highlighted as bold* throughout this page.
- Plan your journey and arrive early
- Please leave the car at home and use public transport
- Have your tickets ready via the Hundred app
- Edgbaston is a cashless stadium, bring your card or e-wallet
Your ticket gives you access to both the men’s and women’s matches on the same day, so make sure you get there for the first match!
Match day start times vary, so make sure you’ve looked at your ticket in the app to see what time the first match starts.
Head to The Hundred App to see an interactive map of all the facilities available at Edgbaston.
No fireworks or flares are permitted, and no instruments may be brought into the venue without prior permission.
Edgbaston is easy to get to by bike* with both the Rea Valley Route and the brand new A38 (Bristol Road) cycle route close by.
Birmingham New Street Station is the main rail* hub for the city, with connections from all over the country.
There are regular local buses* to the ground from south-west Birmingham and the city centre. National Express buses 45 and 47 have services between the city centre and Pershore Road which is a 2-minute walk to the ground. More information on local buses can be found online at nxbus.co.uk.
There will be parking restrictions implemented on the streets around the stadium. To avoid the risk of parking penalties, make sure you are booking official car parking in advance. Click here to buy.
There are a small number of Blue Badge parking available on-site at Edgbaston and these must be pre-booked in advance online at tickets.edgbaston.com. Subject to availability.
To ensure the safety of spectators attending, Edgbaston will have road closures in place on Edgbaston Road, from A441 junction to Cannon Hill Road from two hours before start of play and 45 minutes after the close of play.
Parents can bring buggies to the venue. There will be a designated area to leave buggies on arrival. Buggies are not allowed in the stands.
Around the venue there are a number of wheelchair user areas, located within the stands to ensure fans remain a part of the atmosphere.
Lifts, ramps and staircases are available around the ground, while the venue’s stewarding team are available to provide assistance to any fans who require it.
Edgbaston offers a free ticket for wheelchair user assistants. Please contact Edgbaston directly to arrange this, via phone: 0330 551 1994 (option 1), Monday-Friday 9am-5pm.
Edgbaston is a proud partner of the National Key Scheme (NKS) which offers disabled people independent access to locked public toilets. These can be found around the ground and stewards will carry a key for fans who are not part of the scheme, or who have forgotten to bring their key with them.
Multi-faith Rooms are available in the South Stand on the first floor, next to the 501* Lounge, and behind the Selco Builders Warehouse Family Stand.
To access the Multi-faith Room, please speak to a steward, or contact before you visit via email: email@example.com.
Sensory Rooms are available for children and adults with sensory processing issues to attend a match in a calm environment at Edgbaston Stadium. The specially designed spaces are located in the South Stand and in the RES Wyatt Stand.
To access the Sensory Rooms, please speak to a steward, or contact before you visit via email: firstname.lastname@example.org.
Make sure you visit the on-site shop at Edgbaston, located at Store ’94 to get your Birmingham Phoenix kit. You can also get the kit online via The Hundred's Online Store.
To access the Cloud please see the following steps below.
- Check your WiFi is on
- Select WiFi Zone - The Cloud from the available network list
- Follow on screen instructions to register or log on
The Hundred is for everyone. We want everyone to feel welcome on our match days and to have a brilliant experience. Anti-social or discriminatory behaviour of any kind is unacceptable and will not be tolerated. Reporting these types of behaviour will help us to ensure The Hundred is a welcoming and inclusive competition and experience for everyone.
If you experience or witness any anti-social or discriminatory behaviour on a match day at Edgbaston, please report it as soon as possible via the Edgbaston App, or alert a steward, so that Edgbaston can try to deal with the issue at the time.
If you wish to report discrimination direct to the England and Wales Cricket Board (ECB), click here.